今天台中MOD掛掉(預計下午六點修復) - MOD
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By Una
at 2017-01-02T12:09
at 2017-01-02T12:09
Table of Contents
剛剛我撥打0800080412進線去反應問題
其他0800080123或0800080128都很難撥進去
我想電話都被打爆了
客服人員他說中區MOD在九點多就都掛了
預計修復時間為下午六點前
我比較不滿是
中華電信都沒有在官網或臉書在第一時間主動公告這故障
相關因為收視毀害的費用權益請自己去反應按比例折扣!
我跟客服人員說 謝謝你們第一線服務的辛苦
但對第一時間資訊掌握和維修單位的橫向聯繫
主事者可以更積極一點公告收視戶(官網或臉書)
跟家人停掉第四台 說服收看MOD已經很費力
如服務作不好和內容越來越差(019迪士尼頻道被拿掉 超無言)
那真的很難為~!
--
其他0800080123或0800080128都很難撥進去
我想電話都被打爆了
客服人員他說中區MOD在九點多就都掛了
預計修復時間為下午六點前
我比較不滿是
中華電信都沒有在官網或臉書在第一時間主動公告這故障
相關因為收視毀害的費用權益請自己去反應按比例折扣!
我跟客服人員說 謝謝你們第一線服務的辛苦
但對第一時間資訊掌握和維修單位的橫向聯繫
主事者可以更積極一點公告收視戶(官網或臉書)
跟家人停掉第四台 說服收看MOD已經很費力
如服務作不好和內容越來越差(019迪士尼頻道被拿掉 超無言)
那真的很難為~!
--
Tags:
MOD
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