美劇裡有些情節強調不能隨便道歉的原因? - 歐美

By Hardy
at 2019-11-01T10:00
at 2019-11-01T10:00
Table of Contents
我在美商工作
從受訓的時候trainer就告訴我們往後工作千萬不可以隨便道歉
這跟亞洲職場(尤其日商)動不動就把「很抱歉」、「不好意思」、「我的錯」掛口中的
文化完全不一樣
原因很簡單
道歉代表你真的錯了
後續也非常有可能被要求檢討或賠償
如果你按照policy或SOP做事
產生的結果讓對方不滿意
你只能說「很遺憾」、「請您理解」之類的話
所以
美劇演的是真的
這確實是美商非常注重的環節
我也很認同這種文化
如果你沒做錯
幹嘛因為對方的情緒或職位道歉?
--
從受訓的時候trainer就告訴我們往後工作千萬不可以隨便道歉
這跟亞洲職場(尤其日商)動不動就把「很抱歉」、「不好意思」、「我的錯」掛口中的
文化完全不一樣
原因很簡單
道歉代表你真的錯了
後續也非常有可能被要求檢討或賠償
如果你按照policy或SOP做事
產生的結果讓對方不滿意
你只能說「很遺憾」、「請您理解」之類的話
所以
美劇演的是真的
這確實是美商非常注重的環節
我也很認同這種文化
如果你沒做錯
幹嘛因為對方的情緒或職位道歉?
--
Tags:
歐美
All Comments

By Agatha
at 2019-11-01T13:32
at 2019-11-01T13:32

By Hamiltion
at 2019-11-03T18:25
at 2019-11-03T18:25

By Kelly
at 2019-11-04T14:58
at 2019-11-04T14:58

By Sandy
at 2019-11-08T13:15
at 2019-11-08T13:15

By Freda
at 2019-11-09T06:01
at 2019-11-09T06:01

By Harry
at 2019-11-12T05:24
at 2019-11-12T05:24

By Elvira
at 2019-11-13T14:53
at 2019-11-13T14:53

By Selena
at 2019-11-15T04:38
at 2019-11-15T04:38

By Candice
at 2019-11-19T19:57
at 2019-11-19T19:57

By Megan
at 2019-11-24T19:51
at 2019-11-24T19:51

By Ophelia
at 2019-11-25T02:12
at 2019-11-25T02:12

By James
at 2019-11-28T00:45
at 2019-11-28T00:45

By Frederica
at 2019-11-28T05:38
at 2019-11-28T05:38

By Thomas
at 2019-11-28T19:18
at 2019-11-28T19:18

By Ivy
at 2019-11-29T08:38
at 2019-11-29T08:38

By Xanthe
at 2019-12-03T00:08
at 2019-12-03T00:08

By Yedda
at 2019-12-05T17:36
at 2019-12-05T17:36

By Sandy
at 2019-12-07T01:11
at 2019-12-07T01:11

By Hedy
at 2019-12-07T21:47
at 2019-12-07T21:47

By Daniel
at 2019-12-08T07:31
at 2019-12-08T07:31

By Enid
at 2019-12-12T15:28
at 2019-12-12T15:28

By Rachel
at 2019-12-16T19:49
at 2019-12-16T19:49

By Dora
at 2019-12-17T10:37
at 2019-12-17T10:37

By George
at 2019-12-21T15:16
at 2019-12-21T15:16

By Xanthe
at 2019-12-26T02:01
at 2019-12-26T02:01

By Kama
at 2019-12-26T03:08
at 2019-12-26T03:08

By Andy
at 2019-12-26T06:07
at 2019-12-26T06:07

By Faithe
at 2019-12-30T14:44
at 2019-12-30T14:44

By Christine
at 2020-01-04T11:43
at 2020-01-04T11:43

By Gilbert
at 2020-01-09T11:07
at 2020-01-09T11:07

By Kama
at 2020-01-14T01:36
at 2020-01-14T01:36

By Mary
at 2020-01-15T12:18
at 2020-01-15T12:18

By Anthony
at 2020-01-19T05:03
at 2020-01-19T05:03

By Heather
at 2020-01-20T17:40
at 2020-01-20T17:40

By Robert
at 2020-01-22T23:56
at 2020-01-22T23:56
Related Posts
The Witcher 新預告

By Andy
at 2019-11-01T09:03
at 2019-11-01T09:03
白羅影集 東方快車

By Connor
at 2019-11-01T01:21
at 2019-11-01T01:21
有人看完馬男波傑克也很心痛的嗎?(有雷)

By Zanna
at 2019-11-01T00:41
at 2019-11-01T00:41
The Witcher 新預告

By Edwina
at 2019-11-01T00:13
at 2019-11-01T00:13
Chicago PD 706 (雷)

By Elvira
at 2019-11-01T00:12
at 2019-11-01T00:12